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E-commerce

Decisions to Make Before Building an Online Store

Five things to settle before the store opens. None of them are about design.

A laptop open on a checkout screen
Published 23 August 20267 min read

Most online store projects are not delayed by design. They are delayed by payment infrastructure, legal registration and product content. All three belong to the business rather than the site, and none of them are solved by code.

Taking payments requires a company

A payment gateway application will not conclude without a registered business. A sole proprietorship is enough for most providers, but they ask for a tax certificate, a bank account and an activity code. Setting up the company takes a few days, approval of the application takes one to two weeks.

This can run in parallel with the build, but if it is left to the end the store is ready and cannot take money. That is why the order of decisions starts here.

ETBIS registration is mandatory

In Türkiye every commercial site selling goods or services must register with the Electronic Commerce Information System. Registration is free and completed through the state portal. The badge shown in a site footer comes from there, and for a shopper it is the first sign of trust.

A cart brings contracts with it

If the site takes orders, a distance sales agreement and a pre contract information form must be published. Terms of use do not stand in for them. The texts must cover the right of withdrawal, delivery time, return conditions and seller identity.

These texts cannot be prepared by copying. They carry business specific details such as shipping times, return addresses and legal identity, and an incorrect statement is interpreted in the consumer's favour.

Product content is the longest item

A store with forty products means forty photo shoots, forty descriptions and forty pricing decisions. The software side may take a week while the content side takes a month. If shooting and writing do not start alongside the build, the project waits here.

  • Product photos should share one background and one lighting setup, otherwise the listing page looks scattered
  • Descriptions should not be copied from the manufacturer, since identical text across sites means none of them gets promoted
  • Size, colour and stock data should be collected in one table from the start
  • Shipping cost and delivery time belong on the product page, not as a surprise in the cart

Hosted platform or your own build

With few products and a simple variant structure, a hosted platform is fast and cheap. You pay monthly and the vendor handles maintenance. In exchange the design is limited, the data lives on their platform and the commission grows with your revenue.

A store built on its own stack costs more up front but pays no commission and gets cheaper as it grows. The right question is not which is better, but how many products and how much revenue you expect over the next two years.

Let us talk about your business.

The first conversation is free and you are not obliged to buy anything. We work out what needs doing, then continue with a written proposal.